Picnic Reservation Satisfaction Survey

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	Thank you for taking the time to fill out our Picnic Reservation Satisfaction Survey. Your feedback is valuable to us in order to better serve you in the future.

	Name (optional)

	Date
	mm/dd/yyyy

How would you rate the reservation process on convenience and efficiency? *

	Excellent
	Good
	Average
	Below Average
	Needs Improvement

	Comments

Please rate our table reservation fee:*

	Inexpensive
	Appropriate
	Too Expensive

Other, please specify

How did you get specific information about our different picnic areas? *

	Online at www.redwoodcity.org/parks
	By viewing our Picnic reservation binder at one of the Community Centers
	By calling the phone number, 780-7327

Other, please specify

Redwood City’s Picnic Reservation website (Check all that apply): *

	Is easy to navigate.
	Contains a lot of information about the park amenities.
	Has plenty of photos of the areas.
	Needs online reservations.
	Needs more information regarding picnic areas and amenities.
	Needs more photos of the areas.
	Did not use website

	Comments

How helpful was the person who handled your reservation? (courteous, knowledgeable) *

	Excellent
	Good
	Average
	Below Average
	Needs Improvement

	Comments

How was your experience on the day of your reservation? (Did you experience any difficulty when arriving?) *

	Excellent
	Good
	Average
	Below Average
	Needs Improvement
	Cancelled Reservation (i.e. rainout,etc.)

	Comments

Did you find all of our information mailed to you to be informative? *

	Excellent
	Good
	Average
	Below Average
	Needs Improvement

	Comments

	Do you feel there is enough signage posted regarding Picnic Reservations, and Picnic Reservation information? *

	If no, please explain:

Do you feel that Picnic Reservations are a good thing for the Redwood City parks? *

	Excellent
	Good
	Average
	Below Average
	Needs Improvement

	Comments

	Please list below any suggestions that could have made your experience a better one:

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